Information Collection And Use
Account and Profile Information: When you use our Services we may require and use certain information such as a valid bank details and password. You should carefully consider the risks of making certain personal information particularly information such as address or precise location information publicly available. Where a user has decided to login to our website/app using a third-party authentication service such as Facebook Connect, we may also receive additional profile or other information authorized by that provider.
Listings and Transactions: We may host the information, including personal information and contact information, valid contact information and password necessary to provide our Services. Much of the same information used to create an account or profile may be required to post a listing. Any information members share in listings is their own responsibility. Like with profiles, members should carefully consider the risks of making certain personal information particularly information such as mobile number publicly available in a listing especially in the testimony section.
Customer Care: When you contact our customer care department, we may collect the personal information necessary to fulfil your request and to contact you for follow up as needed. We may also contact you using existing account contact information you provide to us for this purpose. We may also collect other information about our communications with our members, for example any user support requests that our members make or any feedback that our members provide to us.
Mobile Data: We may automatically receive and log information on our servers from your device including your IP address, software and hardware attributes, pages that you request, mobile identifiers, information about app usage, and other device or systems level information. This can occur on our website/mobile app, or on third parties’ services.
Appended Information: We may also append information we lawfully obtain from business partners or third parties to existing data we hold about our members.
Types of Data Collected
We collect several different types of information for various purposes to provide and improve our Service to you.
IP ADDRESS, COOKIES & MOBILE IDENTIFIERS
We may collect certain information through technology like cookies, pixels and local storage (like on your device). Cookies are small text files that store information on your computer, mobile phone or other device locally. Pixels are small images that are part of codes on the website/app that do things like allow another server to measure viewing of a page and often is used in connection with cookies. The code tracks if and when (and on which page) a pixel is loaded to indicate that a user has engaged with a specific screen or portion of a screen.
Use of this Information
To provide our service we may use the information we collect and host for the following general purposes:
1. to provide customer services, including to create and manage user accounts, to resolve technical difficulties and to enable features;
2. to customize offers and experiences, including advertising on our properties or third parties’ properties;
3. to monitor general and individual user activity, such as keyword searches, postings and transactional activity, and to manage traffic on the Website/App;
4. to contact our members, including for service matters, customer care or permitted marketing communications via any available communications channels;
5. to undertake research initiatives and to perform analytics to improve our services; and
We may retain information that we collect and observe on our network only for as long as is required to fulfil the above business objectives.
Access, Correction and Deletion: For members that have created an account or listing with us, you can access, correct or delete your personal information by contacting us. You are responsible for keeping the data you provide or post on our network accurate. If your account was created through an identity provider (e.g. Facebook Connect) you may also disable or change the account information through the settings offered by the identity provider (e.g. on Facebook.com).
All information we collect is protected by reasonable technical means and reasonable security procedures in order to prevent unauthorized access or use of data. Our affiliates, trusted partners and third-party service providers have committed to manage the information in accordance with our requirements for security and privacy.
Transfer Of Data
We may also collect information how the Service is accessed and used ("Usage Data"). This Usage Data may include information such as your computer's Internet Protocol address (e.g. IP address), browser type, browser version, the pages of our Service that you visit, the time and date of your visit, the time spent on those pages, unique device identifiers and other diagnostic data.
Retention of your Personal Data
As our member, you or we can close your Account with us at any time. Following closure of your Account, we will retain your personal data on record for as long as required by law. We will only use your data should such use be required by competent authorities in cases of fraud or investigation into any other illegal activity. This will be the sole exception to use of your personal data until its complete deletion from our records.
Protection of Minors
The online referral program and advertising services that we offer are strictly prohibited for persons less than 18 years of age or under the age of legal consent for using online referral program and advertising services under the laws of the jurisdiction in which the person is located.